🔒 Privacy Policy

1. Introduction

NITI ROY – B2B Home Services Spa ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at nitiroydaynightspa.shop or use our services.

Please read this policy carefully. By using our website or booking our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

• Name and contact details (phone number, email address)
• Appointment booking details (date, time, service, address)
• Health information you voluntarily provide (medical conditions, allergies)
• Therapist preference details
• Payment transaction records

Technical Information

• IP address, browser type and version
• Pages visited and time spent on site
• Referring website information
• Device type and operating system

3. How We Use Your Information

• To process and confirm your spa service bookings
• To communicate with you about your appointments
• To send booking reminders and service updates
• To improve our services and website experience
• To send newsletters and promotional offers (with your consent)
• To comply with legal obligations
• To prevent fraud and ensure security

4. WhatsApp Communication

When you use our WhatsApp booking system, your messages are processed through WhatsApp's platform. By contacting us via WhatsApp, you consent to your contact information and messages being received and stored by us for booking purposes. We do not share your WhatsApp details with third parties.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Our therapists (limited to information necessary to complete your service)
• Service providers who assist in website operations (under confidentiality agreements)
• Law enforcement when required by applicable law

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All therapists are background-verified and sign confidentiality agreements regarding client information.

7. Your Rights

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us via WhatsApp at +91 9771087808 or through our contact page.

8. Cookies

Our website uses essential cookies to ensure basic website functionality. We may also use analytics cookies to understand how visitors use our website. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website or contacting you directly. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions or concerns, please contact us:

NITI ROY – B2B Home Services Spa
No. 10/1, HH Prince Aga Khan Road, Viman Nagar, Pune, Maharashtra 411001
Phone: +91 9771087808
Website: nitiroydaynightspa.shop